Terms and Conditions

1. ACCEPTANCE OF TERMS

By accessing this website or using our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please discontinue use of the website and services immediately.

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2. SERVICES

We provide heating, ventilation, air conditioning, maintenance, repair, installation, inspection, and related HVAC services.

All services are subject to availability, scheduling, location, and operational requirements.

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3. APPOINTMENTS AND SCHEDULING

Customers may request appointments through our website, phone, email, or other approved communication methods.

Appointment times are estimated and may be adjusted due to weather conditions, emergencies, traffic delays, technician availability, or other unforeseen circumstances.

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4. CUSTOMER RESPONSIBILITIES

Customers agree to provide accurate information regarding service requests and property access.

Customers must ensure safe access to work areas, equipment, and property locations necessary to perform the requested services.

Failure to provide reasonable access may result in delays or additional charges.

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5. PRICING AND PAYMENTS

Service pricing is based on labor, materials, equipment, project scope, and service requirements.

Payment terms will be communicated before or during service. Failure to make timely payments may result in additional fees or suspension of services where permitted by law.

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6. ESTIMATES AND QUOTATIONS

Any estimate or quotation provided is based on information available at the time of inspection.

Additional repairs, materials, labor, or unforeseen conditions discovered during service may result in revised pricing. Customers will be informed before significant additional work is performed whenever possible.

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7. WARRANTIES

Warranty coverage may apply to specific services, repairs, installations, or equipment according to manufacturer terms and service agreements.

Warranty coverage may become void if equipment is modified, misused, neglected, improperly maintained, or serviced by unauthorized parties.

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8. EMERGENCY SERVICES

Emergency HVAC services are provided based on technician availability, weather conditions, service demand, and operational limitations.

While we strive for rapid response, specific arrival times cannot be guaranteed.

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9. LIMITATION OF LIABILITY

We shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website or services.

To the fullest extent permitted by law, liability shall not exceed the amount paid for the specific service giving rise to the claim.

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10. WEBSITE USE

Users agree to use this website only for lawful purposes.

Any activity that disrupts website functionality, security, accessibility, or performance is strictly prohibited.

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11. INTELLECTUAL PROPERTY

All website content including text, graphics, images, logos, designs, and other materials is protected by applicable intellectual property laws.

Unauthorized copying, reproduction, modification, distribution, or use of website content is prohibited without written permission.

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12. THIRD PARTY LINKS

This website may contain links to third party websites for informational purposes.

We are not responsible for the content, privacy practices, accuracy, or policies of third party websites.

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13. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless our company, employees, contractors, affiliates, and representatives from any claims, damages, losses, liabilities, costs, or expenses resulting from your use of the website or services.

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14. TERMINATION OF USE

We reserve the right to suspend or terminate access to our website or services at our discretion if these Terms and Conditions are violated.

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15. GOVERNING LAW

These Terms and Conditions shall be governed and interpreted in accordance with the applicable laws of the State of North Carolina and the United States.

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16. CHANGES TO TERMS

We reserve the right to update, modify, or revise these Terms and Conditions at any time.

Changes become effective immediately upon publication on the website.

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